Return and Exchange Policy

We can ship all over the world,Except for some countries where the political situation is unstable, there is no logistics service that can be reached.

1, retail orders shipped within 2 working days.
2. Small wholesale orders can generally be shipped within 3 working days, and some styles may take 5-7 days, please pay attention to our email after ordering.
3. For large wholesale orders, please contact us. We will help to find the most suitable manufacturers and raise supplies for you as soon as possible.
4, you can choose the express way, Epacket (7-25 days), DHL (5-7days), FEDEX (5-10days), EMS (5-15days), and some other special line transportation.

At www.pjssale.com, we strive to provide you with the best shopping experience and customer satisfaction. We have established the following return and exchange policy to ensure a fair and hassle-free process for both parties. Please read the policy carefully before making a purchase.

Eligibility for Returns and Exchanges:

We accept returns and exchanges within 30 days from the date of delivery.

The item must be unused, in its original condition, and with all tags and packaging intact.

Certain items, such as personalized or perishable products, are not eligible for return or exchange unless there is a manufacturing defect or damage during shipping.

Return Process:

To initiate a return, please contact our customer support team within the specified timeframe.

Provide your order details, including the item(s) you wish to return and the reason for the return.

Our customer support team will guide you through the return process and provide you with a return authorization, if applicable.

Please securely package the item and include the return authorization (if provided) before shipping it back to us. You will be responsible for the return shipping costs.

Exchange Process:

If you wish to exchange an item for a different size, color, or style, please follow the return process mentioned above.

Once we receive your returned item, we will process a refund for the returned item and you can place a new order for the desired item.

Refunds:

Refunds will be issued in the original form of payment used during the purchase.

The refund will be processed within [7] business days upon receiving and inspecting the returned item.

Shipping and handling charges are non-refundable unless there was an error on our part.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately.

Provide detailed information and, if possible, include photographs of the damaged or defective item.

We will arrange for a return or exchange, depending on the availability of the item.

Please note:

We reserve the right to refuse returns or exchanges that do not meet the specified conditions.

It is recommended to use a trackable shipping method when returning an item.

International customers are responsible for any customs duties or taxes incurred during the return process.

For any further assistance or inquiries regarding our return and exchange policy, please contact our customer support team at [service@pjssale.com].

By making a purchase at www.pjssale.com, you acknowledge and agree to comply with our return and exchange policy.

Thank you for choosing www.pjssale.com. We appreciate your business and look forward to serving you again in the future.

Sincerely,

www.pjssale.com